We are seeking a Workforce Information & Systems Support Officer to provide essential system support within a state department's Corporate Services team. This role focuses on supporting workforce information systems, ensuring data accuracy, assisting with system enhancements, and delivering quality customer service.
Key Responsibilities:
✅ Provide first-line support for workforce systems, including Timewise and CHRIS21
✅ Ensure data integrity through regular audits and reconciliations
✅ Develop and maintain user guides and system documentation
✅ Generate standard and ad-hoc reports for workforce analytics
✅ Collaborate with HR, Finance, and ICT teams to optimise system usage
Skills & Experience:
✔ Experience in HRMS system administration (Timewise and CHRIS21 experience highly desirable)
✔ Strong problem-solving and analytical skills
✔ Excellent customer service and stakeholder engagement skills
✔ Proficiency in Microsoft 365 (including intermediate Excel)
✔ Ability to manage competing priorities in a fast-paced environment
Additional Information:
🔹 Some out-of-hours work may be required
🔹 National Police Clearance (NPC) required for the role
This is a fantastic opportunity to support workforce systems within a dynamic government department while contributing to key business improvements.
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.
