Your new company
A national facilities management organisation requires an ICT Support Specialist for a permanent opportunity based on site in the Melbourne CBD, commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities.
Your new role
In this challenging and rewarding position, you will be responsible for:
- Providing on-site and remote level 2 IT support across the desktop hardware, software and peripherals of users.
- Maintain hybrid infrastructure, network switches and SANs.
- Provide tailored support for MS O365 – user administration, licencing, security, full suite of applications.
- Ongoing monitoring, troubleshooting and maintenance of the network.
- Assisting with IT infrastructure projects ranging from server migrations, system upgrades and large fleet deployments.
- Providing assistance for projects from the initial planning through to the testing and support stages, ensuring they are delivered on time and within budget.
What you'll need to succeed
To be successful in this role, you will have:
- Proven experience with troubleshooting and resolving user requests in a timely manner
- Maintaining and updating knowledge base articles.
- Ongoing monitoring, troubleshooting and maintenance of the network
- Knowledge and experience with: Windows Servers, Hyper-V / VMware, Storage and Office 365, Intune and Networking concepts, protocols and security principles.
- Hands-on experience with Azure cloud services, including Azure Active Directory, Virtual Machines, and Storage.
- Excellent communication and customer service experience.
- Valid Victorian driving licence and access to a car.
What you'll get in return
This organisation is experiencing dramatic growth! This will be a perfect time to join and grow your career alongside it. You will be you will be offered an excellent salary package with upskilling and career development opportunities. Hit the apply button and don’t miss your chance!
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to: Catherine.OBryen@hays.com.au.
LHS 297508 #2928008 - Catherine OBryen
