About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Benefits
- Parental Leave: Primary 14 weeks pay and secondary 2 weeks pay
- Flexible Working Arrangements: 3 days in office/2 days working from Home
- Salary Sacrificing and Novated lease
- Private healthcare cover, discounted car hire and other retail discounts
Why Join Us?
- Shape the future of Toll’s technology landscape, driving a multi-dimensional strategy that includes cloud and IT utility models.
- Work with cutting-edge technologies and industry experts to design and implement solutions that keep us ahead of the curve.
- Partner with business mentors and IT teams to deliver value-driven solutions, while mentoring and developing internal talent.
IT Program Manager - Applications
Group IT provides technology strategy, governance, delivery, and support for all of Toll. The team enable Toll with the right technology foundations and business systems to grow the business and support our customer needs.
The Role
Join Our Team as an IT Program Manager - Applications!
Join Toll IT Services (ITS) in partnership with the Divisional Information Technology (IT) functions based in Melbourne as an Applications Program Manager. In this pivotal role, you will significantly contribute to Toll's global business, supporting financial and tangible benefit objectives, as well as non-financial goals such as positive teamwork, health & safety, and fostering Toll’s diverse culture.
As the Applications Program Manager, you will provide guidance and direction to the ITS Leadership team, Application Service Owners, and related ITS functional groups in the development and delivery of global Applications initiatives. You will engage with key stakeholders, including the Global Head of ITS, Office of the CIO, Divisional Heads of IT for Logistics Australia & Asia, Global Forwarding, Government & Defence, and Corporate & Enterprise, to ensure effective delivery and ownership of programs and successful transition to operations.
You will ensure that the development and delivery of assigned programs and projects align with the Projects@Toll framework, establishing the required program governance across the lifecycle of the program. Strong stakeholder management and communication will be essential to enable visibility and engagement at all levels of the organisation, both internally and externally, to facilitate successful delivery.
The Program Manager is accountable for ensuring the successful delivery of assigned programs and projects within agreed parameters (scope, cost, time, quality, and risk), ensuring that deliverables meet business expectations.
If you are ready to take on this challenging and rewarding role, we invite you to apply and become a key player in driving Toll’s success.
A day in the life of an IT Program Manager - Applications at Toll Group:
- Project Lifecycle Management: Plan, control, and manage the delivery of business and technology programs and projects over the full project lifecycle (assessment, initiation, design, build, test, deployment, and service transition to operations).
- Expert Guidance: Provide expert advice and guidance to senior leaders and the Toll business on the development and delivery of Applications initiatives and operational requirements
- Resource, Financial, and Business Case Management: Manage the project structure, schedule, resource planning, milestones, dependencies, financial management of program budgets, tracking of benefits, and preparation of business cases.
- Team and Stakeholder Management: Manage a team of multidisciplinary and globally diverse resources, establish strong relationships with stakeholders and vendor partners, and manage project-related communications and engagement activities.
- Risk, Quality, and Governance Management: Proactively manage risks, issues, and variations, apply appropriate project governance, manage quality and deliverable acceptance processes, and ensure alignment of program/projects Applications solution architecture to enterprise and domain architecture policies.
- Reporting and Reviews: Report accurately on progress and project status, and participate in post-implementation reviews and health checks, making recommendations and identifying lessons learned.
About You:
Qualifications
- Bachelor’s or master’s degree in computer science or a related discipline
- PMP / PMI / PRINCE2 /PMBOK or equivalent certification desirable
Skills
- IT Planning and Delivery: Demonstrated successful experience with IT planning and delivery of complex programs within a large-scale global organisation.
- Transformational Programs and Presentation Skills: Experience working in a fast-paced and challenging environment with exposure to transformational programs, and excellent presentation skills to senior executives.
- People and Vendor Management: Proven experience managing multidisciplinary teams and commercial and technical engagements with vendors and systems integrators.
- Large-Scale IT Projects and Team Leadership: Proven track record of successfully delivering complex, large-scale IT projects (program/project budgets in excess of $10m+), and experience building and leading multidisciplinary program/project teams across global geographies.
- Applications Upgrades and Vendor Management: Experience with large and complex applications upgrades/migrations (e.g., financial applications, corporate applications, warehouse management systems), and managing commercial and technical engagements with hardware vendors and systems integrators.
- Business Technology Change and Outsourced IT Providers: Experience designing and implementing business technology change plans involving large-scale technology upgrades, working with third-party (outsourced) IT providers and/or system integrators, and understanding business and IT needs in logistics and transport operations.
- Strategic Thinking, Effective Communication, and Motivation: Commercial acumen, strategic thinking, effective communication, ability to create partnerships and teamwork, make effective decisions, and being a motivated, results-driven self-starter who can work effectively in a team environment or autonomously as needed .
Toll Group is proud to be a Women 4 Stem Corporate member - Toll Group – Women 4 STEM
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
