Aboriginal Liaison Officer

Employment Type: Permanent Full Time
Position Classification: Aboriginal Health Worker
Remuneration: $60,398 - $87,301 per annum
Hours Per Week: 38
Location: Auburn Hospital

Where you'll be working
Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond'. and to the delivery of health care or related services in line with our core values of collaboration, openness, respect, and empowerment.

What you'll be doing
As the Aboriginal Liaison and Support Officer working in this nonclinical role in the clinical environment, you will support patients identifying as Aboriginal and/or Torres Strait Islander and their families/carers whilst receiving care at Auburn Hospital. Your role will also be responsible for:

• Providing advocacy, referrals, and liaison during hospital care and discharge.
• Developing links with local Indigenous communities and organisations.
• Assisting in developing hospital programs to meet Aboriginal-specific health stand

Need more information?

• Discover more about the application process.
• Review the detailed Position Description for insights into role requirements and criteria.  
• Explore the selection process, employment checks, outcomes and notifications.
• For inquiries about the role, contact Megan Byrne on megan.byrne@health.nsw.gov.au.

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date. 

Essential Criteria:

• Qualification: Holds or aspires to hold a minimum Certificate III qualification in Aboriginal Primary Health Care or a minimum Certificate III health qualification in the area of care in which the Aboriginal Health Worker works.
• Evidence of Diversity Claim: Aboriginal and/or Torres Strait Islander.

Selection Criteria:

• Ability to assess the needs of Aboriginal patients and to advocate on their behalf in the health system
• Ability to establish and maintain effective working relationships with a range of health professionals across the area in working with Aboriginal patients their families and communities
• Knowledge of a range of community based support services and programs to assist Aboriginal patients and their families in addressing their health care needs
• Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients.
• Understanding of the management of patient complaints and patient privacy and escalation processes.
• Competence in the use of databases, electronic documentation, and computer based administrative systems
• Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes
• License: Class C Driver’s License. 

Requisition ID: REQ518597
Applications Close: 20th October 2024
 
This is an Aboriginal and / or Torres Strait Islander Identified position.  Please see essential criteria.  An applicant's race is a genuine occupational qualification for this role and is authorised under Section 14(d) of the Anti-Discrimination Act 1977, NSW.   Please include some information about your Aboriginal Australian / Torres Strait Islander identity in the cover letter of your application.  If offered an interview you can expand on this information at the interview itself in response to questions from an Aboriginal panel member.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply.  Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations.  For more information, please visit https://www.steppingup.health.nsw.gov.au/

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.