Business Analyst – SaaS Product | Vendor & Integration Focus
6-month full time fixed-term contract to October 2025
Parramatta CBD /Sydney CBD + work from home approx. 2 days per week
Are you a Business Analyst who thrives in a SaaS-driven world? Do you have a deep adopt mindset, ready to navigate the constraints of an out-of-the-box solution rather than reinvent the wheel? If you enjoy vendor management, integration challenges, and taking the business on the journey, this could be your next great move.
About Uniting
At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are Compassionate, Respectful, Imaginative and Bold.
The Role
In this role, you'll work within a structured SaaS environment, ensuring that our organisation maximises the potential of our selected HRIS solution, Dayforce without attempting to customise or reinvent it. You’ll be the bridge between business users, vendors, and project teams, helping to drive a smooth adoption of the system as it is designed.
Key Responsibilities
Diving into the system: exploring, testing, and truly understanding what’s possible within the existing constraints.
Playing in the sandbox: getting hands-on to discover system capabilities, rather than designing custom solutions.
Navigating cutoffs and deployments: ensuring smooth transitions by working within the system’s existing framework.
Managing vendor relationships: leveraging your expertise to secure optimal outcomes from key industry players and partners.
Owning integrations: ensuring third-party systems work seamlessly within the SaaS framework.
Translating tech to business: explaining projects to non-project people, ensuring everyone is aligned.
About You
- Knows HR Technologies inside-out: Experience with HRIS platforms (Dayforce a plus) and the ability to explore, test, and configure system functionality.
- Thrives in a SaaS environment: Understands the limitations of a SaaS product and how to work within its framework rather than customise.
- Excels in vendor management: Confidently negotiate with vendors to drive the best outcomes.
- Understands integrations Skilled in data mapping, integration design, and ensuring seamless system connections.
- Communicates with impact: Able to translate complex technical concepts into business-friendly language, guiding non-project stakeholders through the change.
- Is a natural mentor: Enjoys coaching and supporting other Business Analysts, fostering a collaborative and high-performing team.
Your Experience & Qualifications
- 4+ years as a Business Analyst, ideally in large-scale HRIS implementations.
- Strong grasp of BA methodologies (Agile, Waterfall).
- Proven ability to navigate complex organisations, build relationships, and influence stakeholders.
- A passion for social impact and working in mission-driven environments.
- Experience in HR process implementation (highly desirable).
- Exposure to large-scale organisations (2,000+ employees) is a plus.
Why Join Us?
Work on a high-impact HRIS transformation.
Collaborate with top-tier vendors and stakeholders.
Be part of a supportive, outcomes-driven environment.
For all questions, or for a copy of the Position Description, please don't hesitate to contact Fabio Ioviero via email at fioviero@uniting.org
Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice.
We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.
We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving and self-determining.
Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.
Employment with Uniting is subject to satisfactory background checks which may include a national police check, reference checks, working with children checks, and NDIS checks
