Your new company
Join a family-owned, leading independent automotive glazing company in Queensland. With a strong reputation for excellence, this company is dedicated to providing top-notch service and quality to its customers. You'll be part of a dynamic team that values integrity, teamwork, and customer satisfaction.
Your new role
We are looking for a Customer Service and Administrative Professional to be the first point of contact for our valued customers. In this role, you will handle customer enquiries via phone and email, manage job scopes, quotes, parts ordering, job coordination, and finalisation. This is a full-time position with a 40-hour work week over a 9-day fortnight, starting after the probationary period.
What you'll need to succeed
To excel in this role, you should possess:
Effective communication skills
Excellent attention to detail with minimal data entry errors
Exceptional customer service and sales skills
An outgoing, friendly personality with a positive attitude
Ability to follow instructions and procedures both verbally and in written form
Ability to work as part of a team
Transparency of information to management
High-level organisational and time management skills
Proven computer, numerical, and literacy skills
Ability to establish an effective system to follow-up tasks
Energy to work in a fast-paced environment
Timely response and immediate action
Focus, loyalty, commitment, and confidentiality
Ability to work in a fast-paced, multitasking environment
What you'll get in return
A supportive and collaborative work environment
Opportunities for professional growth and development
A competitive salary package
The chance to work with a dedicated and passionate team
A 9-day fortnight schedule after the probationary period
If you have a "can-do" attitude and are ready to take on a challenging and rewarding role, we want to hear from you! Apply now to join our team and make a difference in the automotive glazing industry.
What you need to do now
If you're interested in this role, please forward an up-to-date copy of your CV to shaean.williams@hays.com.au or call 07 40492922.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
LHS 297508 #2926518 - ShaeAn Williams