First Nations Hospital Liaison Officer (Indigenous Identified)
 
Shine People Solutions is an Aboriginal owned and operated business, we assist companies to expand their Indigenous workforce and recruit Aboriginal and Torres Strait Islander people across all levels of business.
 
We are currently recruiting for the role of First Nations Hospital Liaison Officer, this is an Indigenous Identified role and is only open to applicants who identify as Aboriginal and / or Torres Strait Islander. There are 2 positions available:

• 1 Full-Time Role
• 1 Part-Time Role (0.8 FTE) – Evenings and Weekends

About the Company
We are recruiting on behalf of The Royal Melbourne Hospital (RMH), they are one of Australia's leading public hospitals, renowned for its comprehensive range of healthcare services. Established in 1848, RMH is located in Parkville, a suburb of Melbourne, Victoria.

The First Nations Health Unit focuses on providing culturally appropriate healthcare services to Aboriginal and Torres Strait Islander peoples. This unit aims to improve health outcomes and access to healthcare for First Nations communities by offering tailored programs and support.

About the Role
The First Nations Health Liaison Officer (FNHLO) plays a crucial role within the First Nations Health Unit, which operates under the leadership of the Director of Aboriginal Health and is supported by the Elder in Residence. The Unit provides care across acute, subacute, and community therapy services at The Royal Melbourne Hospital. The FNHLO is responsible for delivering culturally specific care to First Nations patients and their families, ensuring that care is evidence-based and patient-centred.
This role requires effective communication and collaboration within a multidisciplinary team and involves providing direct client care at both the City and Royal Park Campuses. Additionally, the FNHLO will offer secondary consultation to health professionals and act as a cultural advocate to ensure that care is culturally safe and appropriate.
Your duties will include:

• Advocate for Aboriginal and Torres Strait Islander patients and their carers as part of a multi-disciplinary healthcare team.
• Act as a resource in relation to First Nations cultural and health issues, responses, and services.
• Timely collection, entry and analysis of patient notes and department statistics as directed by Director in accordance with RMH policies and procedures.
• Participate in supervision from more senior staff member and participate in Individual Development, Work Planning and Annual Discussions.
• Manage risk and actively work toward implementing risk reduction strategies.
• Develop and maintain strong positive relationships with the Aboriginal Community, Aboriginal organisations, and Community provider’s e.g., Victorian Aboriginal Community Controlled Health Organisation (VACCHO), Victorian Aboriginal Health Service (VAHS) and Wurundjeri Tribe Land Compensation & Cultural Heritage Council.
• Develop strong internal networks and relationships to improve the delivery of care to First Nations patients, within and external to the organisation, including participation in relevant meetings.

About You
To be successfully considered for this role, you will possess the following skills and experience:

• Commitment to the RMH values - putting people first, leading with kindness and achieving excellence together.
• Have a sound knowledge and understanding of First Nations culture, society, and kinship networks.
• Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care (or equivalent), or willingness to attain relevant qualifications.
• Demonstrated knowledge of experience in and commitment to the provision of First Nations health services in a mainstream health, primary care, or welfare sectors.
• An understanding of state and local Aboriginal health issues and initiatives.
• Demonstrated high level organisational and administrative skills and an ability to work effectively with others.
• Well-developed interpersonal, oral, and written health communication skills and the ability to establish and maintain strong links across the acute health and emergency care sector as well as community and government providers.
• Ability to help develop and implement initiatives that could improve the cultural safety and accessibility of services throughout Melbourne Health for Aboriginal and Torres Strait Islander patients and their families.

Desirable:

• Understand the operations of a major teaching hospital or similar healthcare setting.
• Formal qualifications are highly desirable;
  • Qualification in social work, community welfare, nursing, allied health, community development or equivalent community health and or relevant hospital-based experience.
  • A relevant tertiary qualification in Aboriginal health, community development or other social sciences; or equivalent workplace experience/expertise.
• Australian Health Practitioner Regulation Agency (AHPRA) registration where required
• Be a part of a team that is dedicated to improving health outcomes and ensuring culturally safe practices within one of Australia's leading hospitals. If you are passionate about making a difference and meet the criteria, we would love to hear from you.

Please apply ASAP and we will review applications as soon as they are received. Applications Close: Friday 23 Aug.

For more information to please contact Kim Stanton on 0450 097 089 or kim@shinepeoplesolutions.com.au
 
RMH are committed to improving employment opportunities and outcomes for First Nations people. This position is only open to Aboriginal and / or Torres Strait Islander applicants. The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and equivalent provisions of State legislation applies to this position.

Medical-Health: General-Other: Medical-Health, Healthcare Aid, Public Health Administration, Social Service