· Temporary up to 30 June 2025
· Full-time 35hpw
· Convenient office location near Central Station
About us Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.
About the role In this role, you will
· Supervise, lead, guide, develop, train, and monitor an Family Dispute Resolution (FDR) team of Mediation Organisers in the delivery of high quality, client-focused mediation services in accordance with Legal Aid NSW policy and budget requirements.
· Manage operational HR matters (leave, performance, recruitment etc).
· Assess, Administer, and organise mediation services as required in Family Law, Care and Protection, Property matters, and other areas as identified within policy, guidelines, and delegations.
· Contribute to the development of systems and practices for Legal Aid FDR; and manage the development and allocation of services for the work of the team based on operational experience, and contacts with internal and external stakeholders.
About you The successful applicant will be able to demonstrate sound skills and relevant experience in managing a team in a busy and demanding work environment, with team members working in different locations. Experience working in family law or dispute resolution would be an advantage.
You will be able to work collaboratively with management to achieve the stated goals and objectives of the FDR unit, while also providing appropriate and extensive support and guidance to all the members of your team.
You will be a good communicator and have excellent administrative and time management skill. You will also have the ability to contribute to the development of systems and practices for Legal aid DRU and have the ability to work across multiple platforms and applications.
We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.
WHY YOU SHOULD JOIN LEGAL AID NSW! We are committed to diversity and inclusion We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.
We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.
We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at erecruitment@legalaid.nsw.gov.au.
Other benefits of working with us · You will have access to training, development and mentoring opportunities.
· We are an accredited Flex Ready certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.
The essential requirements for this role
You must:· be willing to do a Criminal Record Check and/or Working with Children Check
· hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)
The Family Law Division have a number of roles where it is a statutory obligation for staff to hold a valid Working With Children Check. You will be required to provide your Working With Children Check details prior to commencement in any role requiring the check.
How to apply You MUST submit your application online through
www.iworkfor.nsw.gov.au. If you submit your application late or by email it will NOT be accepted.
Your application must include: · your resume (no more than 5 pages)
· cover letter (no more than 2 pages). In your cover letter, please outline your motivation to apply for the role and address the following two target questions:
1. What personal, communication and management skills and experience would you draw upon to promote a healthy, high functioning team?
2.Please detail your experience, including the strategies you used, in effectively managing and supporting a team working in various locations, including remotely. How did you maintain quality and productivity? Make sure your application is complete and you have answered all questions before you submit it.
Do you need help to apply? It’s important to properly prepare before you apply for a role. Here is some other information to help you:
· If you have questions about the role, you can contact the Hiring Manager Ellen Downing on 02 9219 5640 or email: ellen.downing@legalaid.nsw.gov.au.
· If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the
Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
· The
Role Description sets out the responsibilities of the role.
· The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.
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Applying for a Role·
Working at Legal Aid NSW 
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