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UM Canberra c/- 100 Chalmers Street
SURRY HILLS 2010, NSW, Australia

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Relationship Manager


Job Description:

Indigenous Business Australia (IBA) serves, partners and invests with Aboriginal and Torres Strait Islander people who want to own their future. We go further than provide money; we invest in people, places and ideas that can’t wait.

We’re deeply invested in the financial success and economic independence of Indigenous Australians.

It’s why we exist.

Want to know more? Read about the stories that make up IBA here.

About the role

The Relationship Manager reports to the Team Leader and manages a loan portfolio of small to medium size businesses during any stage of the business and loan life cycle. This is done in accordance with IBA policy and procedure and with particular emphasis on improving emphasis on monitoring and supporting business performance, identifying, and supporting business growth strategies and credit risk management activities.

Successful applicants should have:

  • An awareness and understanding of Aboriginal and Torres Strait Islander societies and culture.
  • Ability to liaise, communicate and negotiate sensitively and effectively with Indigenous individuals and communities.
  • Experience in loan portfolio management and customer relationship management.
  • Knowledge & understanding of small business concepts/operations/management, financial analysis and commercial lending.
  • Ability to discuss business needs and risks to assist in formulating and implement strategies and solutions.

Proficiency in Microsoft suite of products - primarily Word, Excel and Outlook

 Successful applicants must have:

Willingness and ability to undertake regional and remote travel as required, including overnight absences at least once each month.

What next?

If you are interested in this job, you can learn more on IBA’s career page at https://www.iba.gov.au/careers/ or by contacting Peter Darcy on 07 3008 8329 or email: peter.darcy@iba.gov.au

To apply send the following to ibarecruitment@iba.gov.au before the closing date.

  • Application Coversheet
  • Resume
  • Cover letter addressing your motivation for the role and your claims against the required capabilities.

 Closing date: 21 February 2024


Job ID:


Employment Type:

Full time


Perth, WA, Australia


Relationship Manager






$96,194 - $106,650 plus 15.4% superannuation per year